PINGS - when you need a response
ACTIONS SPEAK LOUDER
Pings are messages that can be answered in one tap
e.g. join a community activity; reserve a place or item; give single issue feedback; etc
Pings can also be shared via SMS or in any channel
OUR GUIDING PRINCIPLES
one tap answers
no pings left unseen
ultra relevant notifications
IN DEVELOPMENT
– automated feature to forward Pings to SMS or messaging service if at first unseen
– "interest tags" to ensure ping notifications are always interesting